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Fiverr Pro
Français
$
USD
Aurelie E.
@annesta_e
Bilingual Virtual Assistant, Admin and Customer Support
Maurice
Français, Anglais
À propos de moi
I provide reliable bilingual virtual assistance and administrative support in French and English. With around ten years of professional experience, I help businesses with data entry, customer support, email and case management, document verification, online research, file organization, CRM updates, and administrative coordination. I am organized, discreet, detail-oriented, and committed to clear communication, confidentiality, accuracy, and meeting deadlines.
Compétences
Aurelie E.
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance générale
I will be your bilingual virtual assistant
Expérience professionnelle
Delivery Manager
Orange
Apr 2025 - Jul 2026 • 1 yr 3 mos
Coordinated international service delivery activities, maintained accurate records, monitored requests and deadlines, prepared reports, and communicated with customers and internal teams. Used Microsoft Office, Outlook, SharePoint, OneNote, CRM platforms, and workflow systems to support organized and reliable service delivery.
Claims Customer Service Administrator (Back Office)
Allianz
Sep 2022 - Mar 2025 • 2 yrs 6 mos
Managed back-office customer cases, reviewed and verified documents, updated records, responded to enquiries, and coordinated follow-up with internal teams. Maintained accurate case files, respected confidentiality, and met service-quality and processing deadlines.
