Anthony

Wix Maintenance & Technical Support Specialist

Mar 2022 - Sep 2025 • 3 yrs 6 mos

Provide ongoing Wix website maintenance, technical issue resolution, and performance monitoring services for businesses across the UK, US, Canada, and Nigeria. Manage monthly maintenance cycles for retainer clients covering page speed auditing, broken link scanning, Wix app health checks, contact form and booking system testing, mobile rendering verification, content updates, and SSL monitoring. Diagnose and resolve the full range of Wix-specific technical issues — Editor rendering errors, Wix Bookings calendar sync failures, Wix Stores payment processing errors, domain propagation problems, custom domain SSL failures, app integration conflicts, Velo code errors, and mobile layout breakpoints. Average issue resolution time of under 4 hours from ticket receipt to confirmed fix. Deliver written maintenance reports to every retainer client following each monthly audit — detailing work completed, issues resolved, and proactive recommendations for the following cycle. Key Achievements: ✓ Managing 20+ active Wix maintenance retainers with 100% on-time delivery ✓ Resolved 500+ Wix technical issues with average resolution time under 4 hours ✓ Reduced client-reported downtime incidents by 65% through proactive monthly monitoring ✓ Improved Google PageSpeed scores by average 38 points across optimized retainer sites ✓ Zero missed monthly maintenance windows across entire retainer portfolio

Wix Migration Expert — WordPress, Squarespace & GoDaddy to Wix

Apr 2021 - Jun 2024 • 3 yrs 2 mos

Managed complete website migrations from WordPress, Squarespace, GoDaddy, Weebly, and Jimdo into Wix and Wix Studio for businesses across the US, UK, Germany, and Nigeria. Handled every stage of the migration process — pre-migration content audit, URL structure mapping, 301 redirect configuration, content rebuild in Wix, domain DNS reconfiguration, SSL setup, and comprehensive post-migration testing across all pages, forms, and integrated tools. Prioritized SEO equity preservation throughout every migration — building systematic redirect maps ensuring no existing keyword rankings were lost during platform transition. Delivered all migrations with zero downtime through careful DNS cutover scheduling and pre-launch staging review. Rebuilt migrated sites to modern Wix Studio standards — improving mobile responsiveness, page speed, and visual design as part of every migration engagement rather than simply replicating the old site in a new platform. Key Achievements: ✓ Completed 35+ platform migrations into Wix with zero data loss or downtime ✓ Preserved 95%+ of pre-migration keyword rankings through systematic redirect mapping ✓ Improved average PageSpeed score by 42 points post-migration and optimization ✓ Reduced client maintenance dependency from developer-required to fully self-managed ✓ Delivered all migrations within agreed timelines with zero post-launch content issues

Wix Website Designer — Real Estate & Property

Mar 2020 - Nov 2023 • 3 yrs 8 mos

Designed and launched custom Wix websites for real estate agencies, independent agents, and property developers across the US, UK, and Nigeria. Built lead-generation-focused property sites featuring MLS-style listing pages, mortgage calculator embeds, agent profile sections, neighborhood guides, and Google Maps integration. Every site was built mobile-first with full SEO implementation — meta tags, schema markup, Google Business Profile setup, and Search Console submission included as standard. Introduced a free homepage preview model for all new clients — delivering a fully designed homepage before any payment was requested. This approach eliminated client hesitation and resulted in a 100% inquiry-to-project conversion rate across all real estate engagements. Managed ongoing maintenance retainers for 8 real estate clients — handling monthly content updates, new listing uploads, seasonal banner changes, and performance monitoring. Key Achievements: ✓ Launched 20+ real estate Wix websites across 3 countries ✓ Achieved first-page Google rankings for 14 property clients within 60 days ✓ Reduced average page load speed from 5.8s to under 2.5s across all sites ✓ Maintained 8 active real estate retainer clients simultaneously ✓ Generated first qualified lead within 30 days of launch for 90% of clients