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anthonyvbenitez

Anthony V

@anthonyvbenitez

Senior Operations Control Specialist

Salvador
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an Industrial Engineer specializing in Workforce Management, Operations Analytics, and Process Automation. I have extensive experience turning operational data into better staffing and performance decisions using Power BI, SQL, and Python. I focus on building scalable solutions that integrate operational data into practical decision-making systems.... Plus d’infos

Compétences

a
anthonyvbenitez
Anthony V
hors ligne • 

Voir mes services

Scripts vidéo
I will audit 5 episodes of your vertical drama or microdrama script
De30 $US / projetPlus de détails
Automatisations
I will automate your recurring ops report with excel power query or power bi
De95 $US / projetPlus de détails

Expérience professionnelle

Ria_Money Transfer

Senior Operations Control Specialist

Ria Money Transfer • Temps plein

Oct 2024 - Present • 2 yrs 1 mo

Lead workforce management and intraday operations across multi-channel Compliance teams. Monitor real-time performance, staffing, and operational KPIs. Develop capacity planning and forecasting models using Erlang C. Design internal WFM ecosystems using Power Platform, including Power Apps, Power BI, and Power Automate to improve decision-making and scalability.