a
antonia_gerald

Antonia Gerald

@antonia_gerald

CRM, ManyChat Business Automation Expert Scale Faster

États-Unis
Anglais, Allemand, Espagnol, Néerlandais, Italien
Certaines informations sont présentées en anglais.
À propos de moi
I'm a Digital Marketing & Automation Specialist helping businesses streamline customer communication, lead generation, sales processes and workflow automation. Certified in Digital Marketing, CRM Management and Business Automation. Tools I work with include Respond.io, ManyChat, GoHighLevel, HubSpot, Kommo CRM, Zoho CRM, Zapier, Make, N8N, WhatsApp API, Chatfuel, Mailchimp, Klaviyo and Meta Business Suite. I focus on practical systems that improve efficiency, customer engagement and business growth. Let's discuss your project and build a solution that delivers results.... Plus d’infos

Compétences

a
antonia_gerald
Antonia Gerald
hors ligne • 

Voir mes services

Gestion de la relation client
I will setup respond io ai agent whatsapp API CRM integration automation respond io
Automatisation des e-mails
I will setup zoho CRM, zoho one, automation, zoho campaigns, workflow integrations

Expérience professionnelle

Freelancing_Career

Self Employed

Freelancing Career • Freelance

Jan 2026 - Present7 mos

I work with startups, agencies, eCommerce brands, real estate professionals and service-based businesses to improve the way they attract, manage and communicate with customers. My work focuses on building practical systems that reduce manual tasks, organize customer data and help businesses respond faster to leads. I have completed projects involving CRM setup, marketing automation, chatbot development, lead management, email marketing and workflow automation using platforms such as HubSpot, GoHighLevel, Respond.io, Kommo CRM, Zoho CRM, ManyChat, Zapier, Make, N8N, Mailchimp, Klaviyo, Chatfuel, WhatsApp Business API and Meta Business Suite. My responsibilities include configuring CRM systems, creating automated sales and follow-up workflows, integrating third-party applications, building chatbot conversations, setting up WhatsApp and social messaging automation, managing email campaigns, improving lead pipelines and optimizing business processes. I also help clients identify inefficient workflows and replace them with automation that saves time and improves customer experience. Key Achievements * Successfully delivered CRM, automation and digital marketing projects for clients across multiple industries. * Built automated lead capture and follow-up systems that reduced manual work and improved response times. * Implemented chatbot and messaging automation for websites, Facebook, Instagram and WhatsApp. * Integrated business tools using Zapier, Make and N8N to create reliable automated workflows. * Set up and customized CRM platforms to improve lead tracking, customer communication and sales management. * Designed email marketing campaigns, customer journeys and automated sequences that increased engagement. * Assisted businesses in organizing customer databases and streamlining daily operations. I enjoy working with businesses that want practical solutions to everyday challenges, helping them simplify operations, improve customer engagement and create systems.