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Explorer
Fiverr Pro
Français
$
USD
Anusha B
@anusha_butt1
Customer Support Representative
Pakistan
Anglais, Ourdou, Hindi
À propos de moi
I am a Customer Support Representative with 4 years of experience delivering high-quality client service across phone, email, and live chat channels. I have a proven track record in resolving customer inquiries, managing escalation processes, and improving client satisfaction metrics in fast-paced corporate environments.
Compétences
Anusha B
hors ligne •
Voir mes services
Assistance client
I will provide live chat email and phone customer support
Expérience professionnelle
Customer Support Representative
Mindbridge
Feb 2025 - Jul 2025 • 5 mos
Provided inbound and outbound telephone support to address technical troubleshooting and account queries. Managed multi-channel tickets simultaneously using CRM software, meeting strict SLA timelines and quality assurance benchmarks. Escalated unresolved issues to specialized departments.
Customer Support Representative
RSG
Dec 2021 - Dec 2024 • 3 yrs
Delivered multi-channel support across telephone, email, and live chat, serving as the primary point of contact for customer inquiries. Maintained an average customer satisfaction score (CSAT) above target through proactive problem-solving and clear communication. Updated customer account records.
