a
anyely_almanzar

Anyely Almanzar

@anyely_almanzar

HubSpot CRM Manager and Data Specialist

République dominicaine
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm Anyely, a HubSpot CRM Specialist helping real estate teams turn listing and deal data into clear, decision-ready dashboards. I build HubSpot reports (sales by area, sold rate, open pipeline), set up deal pipelines and import spreadsheets with verified mapping. Certified in HubSpot Reporting, Data Integrations and Sales Hub, with a Systems Engineering degree and a detail-first approach. English (B2) and Spanish (native). Send me a note with your data goals and let's start!... Plus d’infos

Compétences

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anyely_almanzar
Anyely Almanzar
hors ligne • 
Temps de réponse moyen de 9 heures

Voir mes services

Gestion de la relation client
I will create your custom reports and dashboards on hubspot

Portfolio

Expérience professionnelle

Ruby_Staffing

Ruby Staffing

Temps plein • 4 yrs 10 mos

Medical Biller | Medical Billing Specialist

May 2022 - Aug 2026 • 4 yrs 3 mos

• Audited and processed high-volume financial and client datasets with a high accuracy rate, ensuring strict compliance with confidential data standards (HIPAA mindset). • Utilized Microsoft Excel and Google Sheets to structure daily billing reports, track payment status, and reconcile operational accounts. • Maintained, updated, and audited confidential client databases in custom CRM software, eliminating record duplication and data entry errors.

Billing Clerk | Medical Billing Assistant

Oct 2021 - May 2022 • 7 mos

• Handled daily data extraction and record entry into Excel spreadsheets and internal CRM systems for ongoing client tracking. • Provided asynchronous and real-time administrative support, including email/calendar management and documentation organization for remote teams. • Formatted, organized, and archived digital documentation and billing files to maintain clean electronic filing systems.

Alorica

Chat Customer Service

Alorica • Temps plein

Sep 2019 - Oct 2021 • 2 yrs 1 mo

• Delivered fast, multi-channel chat and messaging support for a leading US on-demand delivery platform, assisting end-users, merchants, and delivery partners. • Verified order details, resolved delivery/system issues, and made targeted outbound calls to resolve complex real-time operational bottlenecks. • Maintained high accuracy when accessing user accounts, validating credentials, and documenting interaction logs in customer management tools under high-volume conditions. • Consistently met performance targets (First Contact Resolution, Response Time, and Customer Satisfaction) in fast-paced remote environments.