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Fiverr Pro
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Moises
@anzolita
Customer Support and Live Chat Specialist
Venezuela
Espagnol, Anglais
À propos de moi
Hi! I am a Customer Support Specialist and Virtual Assistant with strong experience in customer service, issue resolution, and inventory/data management. I specialize in live chat support, social media moderation (Instagram, WhatsApp, Facebook), and post-sales assistance for e-commerce stores. I offer clear communication, empathy, and high availability for evening shifts and weekend coverage. Dedicated to helping your business deliver an excellent customer experience in Spanish and English.
Compétences
Moises
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Messagerie et envoi d'e-mails
I will be your ecommerce live chat and customer support agent
Assistance générale
I will be your virtual assistant for data entry, admin tasks, and email management
Expérience professionnelle
Customer service & operations
Retail & Wholesale / E-Commerce • Temps plein
Jul 2022 - Present • 4 yrs 3 mos
Provided direct customer support and issue resolution in a high-volume retail environment. Managed operational data entry, daily inventory tracking, and quality control reports. Handled customer inquiries, complaints, and service requests with a strong focus on client satisfaction and team efficiency.
