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Explorer
Fiverr Pro
Français
$
USD
I will provide customer support via email, live chat, calls
I will provide professional services for you
Welcome, and thank you for visiting my profile! 😊 I'm an experienced and skilled professional in Customer Support, Virtual Assistance, and IT solutions. As a native Spanish speaker fluent in English,...
Niveau 2
Répond à des critères de performance élevés et a fait ses preuves en matière de satisfaction clients.
À propos de ce service
Do you need a highly skilled Customer Service Representative and Virtual Assistant who provides fast, friendly, and professional support? Look no further.
With extensive experience in customer suport, virtual assistance, and social media management, I handle inquiries efficiently and boost your customer experience.
Benefits of hiring me:
- Peace of mind: I manage your customers end-to-end
- On-time delivery of support tasks and follow-ups
- Flexible availability, 24/7 coverage if required
- Fast response times
Services I provide:
- General customer service and support
- Multi-language support: Spanish (native), English, French and Portuguese
- Virtual assistant tasks for social media management
- Live chat support
- Email support
- Social media support: Facebook, Instagram, WhatsApp, Tiktok
- Technical support & help desk
- Inbound & outbound call support
- E-commerce support and management: Shopify, WooCommerce, Amazon, eBay, Etsy
- Handling customer disputes and ticket resolution
- Review monitoring & professional responses (Trustpilot, Google...)
- And much more just ask!
I deliver reliable, professional support to protect your reputation and keep customers happy. Contact me to discuss your project!
FAQ
What kind of customer support services do you offer?
I offer a wide range of customer support services including live chat support, email support, phone support, message forwarding, resolving customers' disputes, solving tickets, Shopify customer services, virtual assistant services, and more. I can also handle social media support queries.
What languages do you offer customer support in?
Rest assured, I can provide excellent customer support in native Spanish, English, French and Portuguese.
What kind of businesses do you provide customer support for?
I provide customer support for e-commerce stores such as Shopify, Etsy, Amazon, and eBay, and for businesses of all types and sizes.
Can I cancel at any time?
Absolutely! You have the freedom to cancel at any time.
Can you provide custom packages for my business?
Yes, I can provide custom packages for your business based on your specific needs and requirements. Just send me a message with your requirements, and I will provide a custom quote for you.
What customer support software do you use?
I am proficient in using different customer support software such as FreshDesk, Zendesk, LiveChat, Intercom, Tidio, Crisp and Talk.to.
How do you handle sensitive customer information?
I take the privacy and security of customer information very seriously. I follow strict confidentiality protocols and ensure that all customer information is kept secure and private.
Can you provide references or testimonials from previous customers?
Yes, I can provide references or testimonials from previous customers upon request. I have many satisfied customers who can attest to the quality of my work.
Avis
1 avis concernant ce service
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Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
Les plus pertinents
E 
escaladigital
Client récurrent
Espagne
Destaco especialmente su atención y compromiso desde el primer momento. Fue muy rápido en cada respuesta y resolvió todo con gran profesionalismo, demostrando experiencia y seriedad en su trabajo. El servicio superó mis expectativas, por lo que sin duda volveré a contar con él en el futuro.
Jusqu’à 50 $US
Prix
4 jours
Durée
Utile?
Avis
1 avis concernant ce service
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
Les plus pertinents
E escaladigital
Client récurrent
Espagne
Destaco especialmente su atención y compromiso desde el primer momento. Fue muy rápido en cada respuesta y resolvió todo con gran profesionalismo, demostrando experiencia y seriedad en su trabajo. El servicio superó mis expectativas, por lo que sin duda volveré a contar con él en el futuro.
Jusqu’à 50 $US
Prix
4 jours
Durée
Utile?
