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À propos de moi
Results-driven IT professional with 46 months of hands-on experience managing and securing critical enterprise infrastructure within the highly regulated banking sector. Adept at providing technical support, system administration, and cybersecurity enforcement, ensuring operational efficiency and data security. Proven expertise in executing IT Service Management (ITSM) and IT Asset Lifecycle Management (ITAM) workflows, utilizing platforms like ManageEngine ServiceDesk Plus to resolve complex Tier 1 and Tier 2 incidents.... Plus d’infos