Arnold Zaps

Zapier API Integration and Webhook Automation Specialist

GODAN SERWIS • Temps plein

May 2022 - Sep 2025 • 3 yrs 4 mos

Specialized in connecting business applications and automating data exchange using Zapier, APIs, and webhooks. Focused on helping businesses reduce manual tasks, synchronize information between platforms, and create efficient workflows that support their daily operations. Responsibilities included configuring multi step Zaps, setting up webhook triggers and actions, connecting third party applications, mapping data fields, and configuring API requests where supported. Worked with structured data, conditional logic, filters, formatting steps, and error handling to ensure information moved correctly between connected systems. Built automation workflows for lead capture, customer notifications, form submissions, record updates, and transferring information between business tools. Focused on understanding business requirements and translating them into practical automation sequences with clear triggers and defined outcomes. Core areas included Zapier automation, webhook configuration, API integrations, application connectivity, data mapping, workflow logic, and troubleshooting integration issues. The objective was to help businesses connect their digital tools, reduce repetitive administrative work, and maintain more consistent information across their systems.

Zapier CRM Lead Routing and Sales Workflow Automation Specialist

Ducati • Temps plein

Jun 2022 - Mar 2025 • 2 yrs 9 mos

Focused on automating CRM processes and sales workflows using Zapier and connected business applications. Helped structure automated processes for capturing new leads, organizing prospect information, assigning inquiries, and notifying sales teams when action was required. Responsibilities included connecting lead generation forms with CRM platforms, mapping contact information, configuring lead assignment rules, setting up automated notifications, and creating workflow steps that support sales pipeline management. Designed automation sequences using triggers, filters, conditional paths, and multi step actions to direct incoming leads according to predefined business requirements. Where supported by the connected applications, workflows could also update CRM records, create follow up tasks, and synchronize customer information across platforms. Emphasized accurate data transfer, organized lead handling, consistent follow up processes, and reduced manual data entry. Also considered duplicate records, missing fields, and workflow errors when configuring automation logic. Core areas included Zapier CRM integrations, lead routing, sales automation, contact management, lead capture workflows, automated notifications, and business process optimization. The goal was to help businesses organize incoming opportunities, improve lead handling consistency, and make sales operations more efficient through automation.