Arslan K

Amazon Troubleshooting Specialist | FBA Reimbursements | SDS & Compliance | Account Management Expert

Amazon

Oct 2022 - Present • 3 yrs 7 mos

I am an Amazon Troubleshooting Specialist with hands-on experience managing complex Seller Central issues for 6–7 figure FBA brands. My expertise focuses on protecting revenue, restoring account health, and resolving high-risk operational problems. > Core Expertise: • FBA Reimbursements (Lost/ Damaged, Warehouse Claims, Denied Case Recovery) • “Manage Sourcing Cost” submissions & reimbursement audits • SDS / Hazmat compliance & ASIN reinstatement • Suppressed & Stranded Listing Recovery • Account Health Rating (AHR) management • Policy Violations & Performance Notifications • Plan of Action (POA) drafting & Account/ ASIN Reinstatements • IP complaints, authenticity claims & restricted product issues > Key Achievements: ✔ Recovered significant lost revenue through structured reimbursement audits ✔ Successfully reinstated suspended ASINs and seller accounts ✔ Improved “At Risk” Account Health Ratings to “Healthy” ✔ Resolved complex compliance and catalog issues others failed to fix ✔ Maintained long-term partnerships through consistent, policy-based solutions I don’t just open cases; I analyze root causes, build strong documentation, and communicate with Amazon strategically to achieve measurable results. If you're facing reimbursement discrepancies, compliance flags, listing suppression, or account risks, I provide structured, results-driven solutions.

Ecommerce Brand Manager

Urtasker

Jun 2020 - Oct 2022 • 2 yrs 4 mos

As an E-Commerce Specialist and Brand Manager, I have successfully managed multiple Amazon and Walmart seller accounts, ensuring smooth daily operations, optimized performance, and consistent revenue growth. > Core Expertise: • Full Account Management (Amazon & Walmart) • Product & Keyword Research for scalable growth • Listing Creation & Optimization (SEO-focused) • PPC Campaign Setup, Optimization & ROI Improvement • Brand Positioning & Awareness Strategies • Reimbursement Claims & Operational Troubleshooting • Content Writing & Image Editing for conversion-focused listings > Key Achievements: ✔ Improved product visibility through strategic keyword research ✔ Increased sales and ROI using data-driven PPC optimization ✔ Successfully launched and optimized multiple product listings ✔ Strengthened brand presence through consistent content and positioning ✔ Maintained high account health and operational efficiency across marketplaces I combine analytical decision-making with creative branding strategies to help sellers scale profitably. My focus is not just managing accounts but building strong, sustainable e-commerce brands through structured systems and performance-driven execution. If you're looking for a reliable specialist to manage and grow your e-commerce business with strategy and precision, I’m here to help.