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À propos de moi
Dedicated Technical Support and Dispatch Specialist with over 5 years of experience in high-volume outbound calls, technical troubleshooting, and escalation management. Skilled in using CRM and dispatch systems to provide timely support and minimize downtime. Adept at resolving customer concerns with empathy, delivering high satisfaction scores, and meeting service-level targets across industries like home warranty services and internet support. A proactive, reliable team player thriving in fast-paced environments.... Plus d’infos