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aryan_gupta_63

Aryan

@aryan_gupta_63

Palo Alto Networks: Professional services and L4 TAC Network Security Engineer

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Certaines informations sont présentées en anglais.
À propos de moi
I’m a PCNSE-certified Palo Alto Networks engineer with 4+ years of hands-on experience in TAC and Professional Services. I specialize in PAN-OS, Panorama, HA, GlobalProtect, IPsec VPN, routing, NAT, firewall migration, upgrades, and advanced troubleshooting. I also work with Python, REST/XML APIs, Netmiko, network automation, Linux, AWS, Azure, and GCP. I can help with firewall configuration, troubleshooting, automation, and network security projects. 📩 Feel free to contact me before placing an order to discuss your requirements. LinkedIn: www.linkedin.com/in/aryangup6392... Plus d’infos

Compétences

a
aryan_gupta_63
Aryan
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Programmation et Tech
I will troubleshoot palo alto firewall, VPN, nat, routing and connectivity issues
Programmation et Tech
I will configure and troubleshoot palo alto ipsec VPN tunnels

Portfolio

Expérience professionnelle

iOPEX_Technologies

Senior Technical Support Engineer (Domain Specialist)

iOPEX Technologies • Temps plein

Oct 2023 - Present2 yrs 10 mos

PCNSE-certified Network Security Engineer with 3 years supporting enterprise networking and security environments through frontline-to-specialist TAC support (PAN-OS, GlobalProtect, Panorama, SD-WAN, routing, VPN/security). Experienced working closely with product and engineering teams (ETAC) to reproduce, document, and drive complex customer issues to resolution — including packet-level root-cause analysis, Linux-based troubleshooting, and mixed- protocol network debugging. Track record supporting 300+ enterprise customers and resolving 35-40 P1-P3 technical cases monthly, including packet- level root-cause investigation on production-critical incidents. Also led a 20-engineer support team before moving into a specialized domain-specialist (escalation engineering) track to deepen technical depth. Builds automation/tooling using Python and REST/XML APIs to streamline case diagnostics, and is now targeting roles that expand further into Prisma Access and broader cloud-delivered security.