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Explorer
Fiverr Pro
Français
$
USD
I will provide customer service for your drop shipping business
Together we work, Together we achieve
Hi, I’m Tanvir Hassan, a professional customer support agent with over 3+ years of experience in email support, live chat, social media management, and inbound calls. I’ve worked across e-commerce and...
Niveau 1
Répond à certains critères de performance et présente un fort potentiel sur la place de marché.
À propos de ce service
Struggling to keep up with customer messages? Missed replies can mean lost clients but not anymore.
I'm a professional Virtual Customer Support Agent with hands-on experience in Live Chat, Email Response, and Virtual Assistance. I'll manage your customer communication with speed, accuracy, and professionalism so you never lose a potential sale again.
What I Offer:
- 24/7 customer support via email, live chat, and social media
- Accurate order management, including returns and refund processing
- Product listing assistance and detailed record-keeping
- Clear, respectful, and professional resolution of customer complaints
- Prompt response handling, even during high-volume situations
Why choose me?
- Fast & Friendly Communication
- Fluent English & Error-Free Writing
- 100% Customer Satisfaction
- Flexible Scheduling to Match Your Time zone
- Dedicated to Representing Your Brand Positively
Ready to give your customers the best support experience?
Send me a message now or hit Order and lets get started today!
Mon portfolio
FAQ
What kind of customer support do you provide?
I provide professional customer support for e-commerce stores, especially Shopify, via email, live chat, and support ticket systems. I handle inquiries, complaints, order tracking, refunds, and general assistance to enhance customer satisfaction.
What industries do you specialize in?
I specialize in e-commerce, with extensive experience supporting Shopify stores. I can manage customer inquiries, order issues, and provide assistance while adapting my communication to match your brand’s tone and style.
What are your working hours?
I offer flexible customer support schedules, working 8 to 10 hours per day, six days a week. Extended or 24/7 support can also be arranged upon request.
Can you handle multiple communication channels?
Yes! I can manage customer support across multiple platforms, including Shopify Inbox, email, live chat, Facebook, Instagram, WhatsApp, and other ticketing systems such as Freshdesk, Zendesk, Zoho, and Gorgias.
How do you ensure customer satisfaction?
I focus on polite, professional, and timely responses, resolving issues efficiently while maintaining a positive experience for your customers.
Do you follow specific guidelines or scripts?
Yes! I follow your company guidelines and brand tone, providing personalized and professional responses without using copy-paste replies. Every message is tailored to each customer to ensure a genuine and high-quality support experience.
How quickly can you start?
I can start providing customer support as soon as you share the project details and access to your systems.
Can you handle high-volume support requests?
Yes! I am experienced in managing high volumes of inquiries without compromising response quality or customer satisfaction.
Avis
9 avis concernant ce service
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Détails de la notation
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- Valeur de la livraison
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M miguellopes974
Portugal
Good work!
50 $US-100 $US
Prix
7 jours
Durée
Utile?A abdullajamal1
Client récurrent
Italie
Great experience! Fast delivery, excellent communication, and top-quality work. Highly recommend!
Jusqu’à 50 $US
Prix
2 jours
Durée
Utile?B blackksocks
Client récurrent
Royaume-Uni
Amazing! Great working together
100 $US-200 $US
Prix
2 jours
Durée
A 
Réponse du freelance
Utile?B blackksocks
Client récurrent
Royaume-Uni
Amazing 🖤🖤
100 $US-200 $US
Prix
1 jour
Durée
Utile?B blackksocks
Client récurrent
Royaume-Uni
Amazing work! Use him every year!
100 $US-200 $US
Prix
1 jour
Durée
Utile?
Avis
9 avis concernant ce service
| (9) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
Les plus pertinents
M miguellopes974
Portugal
Good work!
50 $US-100 $US
Prix
7 jours
Durée
Utile?A abdullajamal1
Client récurrent
Italie
Great experience! Fast delivery, excellent communication, and top-quality work. Highly recommend!
Jusqu’à 50 $US
Prix
2 jours
Durée
Utile?B blackksocks
Client récurrent
Royaume-Uni
Amazing! Great working together
100 $US-200 $US
Prix
2 jours
Durée
A Réponse du freelance
Utile?B blackksocks
Client récurrent
Royaume-Uni
Amazing 🖤🖤
100 $US-200 $US
Prix
1 jour
Durée
Utile?B blackksocks
Client récurrent
Royaume-Uni
Amazing work! Use him every year!
100 $US-200 $US
Prix
1 jour
Durée
Utile?
