Abdulmalik O

Zoho CRM & Automation Specialist

Independent Zoho Consultant • Freelance

Oct 2024 - Present • 1 yr 7 mos

I work as a Zoho CRM and automation specialist helping businesses implement and optimize Zoho systems to improve operational efficiency. My work focuses on designing automated CRM workflows, configuring sales pipeline, integrating business applications, and building customized solutions using Zoho apps. Key services I deliver include: Zoho CRM setup and customization Workflow automation and lead management systems Zoho Creator custom applications Zoho Flow automation and integrations API integrations with third party platforms Zoho Books accounting automation Zoho Campaigns marketing automation I help businesses transform Zoho into a fully automated system that manages leads, sales, marketing and internal operations efficiently.

CRM Automation & Integration Consultant

Business Automation Consulting • Freelance

Mar 2025 - Jan 2026 • 10 mos

I assist companies with CRM implementation, workflow automation, and system integrations to streamline business operations. My work involves analyzing business processes and designing automation systems using CRM platforms and integration tools. My Areas of expertise include: CRM pipeline design and optimization Automation workflows and lead routing Integration between CRM, marketing and accounting tools Zapier and Make automation systems API integrations and custom workflow development I help businesses eliminate manual tasks and create efficient systems that support sales growth and operational efficiency.