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avy_nayak

Avinash Nayak

@avy_nayak

IT Support Specialist,

Inde
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
Hello! I'm Avinash, an IT Support Engineer with 2+ years of experience in providing reliable IT support to businesses and individuals. I specialize in Windows troubleshooting, Microsoft 365, Outlook, Active Directory, desktop & laptop support, printer setup, software installation, network troubleshooting, switch configuration, and firewall management. I am committed to delivering fast, secure, and efficient IT solutions with clear communication and on-time service.... Plus d’infos

Compétences

a
avy_nayak
Avinash Nayak
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will provide IT desktop and network support
De15 $US / projetPlus de détails

Expérience professionnelle

Alpine_Choice

IT Support Engineer

Alpine Choice • Temps plein

Jun 2024 - Present • 2 yrs 2 mos

Working as an IT Engineer since June 2024, providing L1/L2 desktop and network support for end users. Experienced in managing Microsoft 365, Outlook, and Active Directory, including user account administration, mailbox configuration, and access management. Skilled in installing, configuring, and troubleshooting Windows systems, hardware, software, printers, and peripheral devices. Proficient in diagnosing network issues related to DNS, DHCP, VPN, TCP/IP, switches, and firewalls. Deliver remote and on-site technical support, ensuring timely incident resolution, minimal downtime, and a high standard of customer satisfaction while consistently meeting SLA requirements.