a
ayaglow_design

Aya

@ayaglow_design

Graphic, Web Designer

Japon
Japonais, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Aya, a Virtual Assistant and Graphic Designer based in Japan. I offer a unique blend of administrative support and creative design services to help entrepreneurs and brands thrive. My services include: Virtual Assistance: Email & calendar management, data entry, and research. Design: Logo design, flyers, social media graphics, and branding materials. I focus on efficient, visually effective results tailored to your goals. Let me handle the details so you can focus on growth! Feel free to message me to discuss how I can support you!... Plus d’infos

Compétences

a
ayaglow_design
Aya
hors ligne • 
Temps de réponse moyen de 8 heures

Voir mes services

Flyer
I will design a professional bilingual english and japanese flyer or poster
De50 $US / projetPlus de détails
Assistance générale
I will be your bilingual virtual assistant for japanese market support
De25 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Web/Graphic Designer

AYAGLOW DESIGN • Freelance

May 2025 - Present • 1 yr

• Designed logos, flyers, Social media banners, landing page, web page and promotional materials • Worked closely with clients to understand their brand and goals

Customer Service Representative

STARLUX AIRLINES Co., LTD. • Temps plein

Jan 2023 - Jun 2024 • 1 yr 5 mos

・Supervised and coordinated ground handling agents to ensure seamless airport operations and high-standard service delivery. ・Acted as a key liaison between the airline and ground staff, providing real-time updates on flight information, policies, and procedural changes. ・Provided expert on-site support for check-in processes, gate management, and passenger boarding to maintain STARLUX's premium service quality. ・Managed complex customer complaints and sensitive situations with professional "Omotenashi" (Japanese hospitality), ensuring quick and satisfactory resolutions. ・Monitored operational efficiency and ensured all ground services met the airline’s strict safety and service protocols.

Airline Ground Staff( Customer Service Agent)

CKTS CO., LTD • Temps plein

Jan 2014 - Sep 2022 • 8 yrs 8 mos

・ Provided customer support in an international environment ・ Communicated with passengers in English and Japanese ・Developed strong communication and problem-solving skills ・ Handled check-in and boarding procedures ・ Managed cashier duties ・Provided arrival services for passengers ・Trained new staff on check-in terminal systems and procedures