Ayo

CRM Automation Specialist

Fiverr • Freelance

Sep 2024 - Present • 1 yr 11 mos

I work as a Freelance CRM Automation Specialist helping businesses automate sales, lead management, customer follow-up, and repetitive CRM processes. I specialize in CRM workflow automation, sales automation, lead generation automation, CRM integrations, API-based connections, and no-code automation using tools such as Zapier and other workflow platforms. I build automated processes that connect CRM systems with lead generation, communication, productivity, and marketing tools. My experience includes Salesforce, HubSpot, GoHighLevel, Zoho CRM, Monday.com, Pipedrive, Dubsado, Apollo.io, Clay, Google Workspace, Zapier, and other business applications. My work includes creating automated lead capture workflows, assigning leads to sales pipelines, updating contact records, triggering follow-up actions, synchronizing data between platforms, sending notifications, managing sales stages, and reducing repetitive administrative tasks. I also troubleshoot existing CRM automation workflows, identify broken connections, improve data flow, and configure integrations based on each business's sales process. I pay close attention to field mapping, duplicate records, workflow triggers, conditions, and automation logic to ensure systems work correctly. My goal is to help businesses create reliable CRM automation systems that save time, improve lead management, increase follow-up consistency, and give sales teams a clearer view of their prospects and customers.

Apollo.io Expert

Upwork • Temps partiel

Mar 2023 - Present • 3 yrs 5 mos

I work as a Freelance Apollo.io Expert helping businesses build targeted B2B lead generation systems and connect Apollo.io with their CRM and sales workflow. My work focuses on Apollo.io setup, lead research, prospecting, contact management, lead enrichment, sales automation, CRM integration, and outbound sales workflows. I help businesses use Apollo.io to identify relevant prospects, build targeted lead lists, organize contacts, and move qualified leads into CRM systems for consistent sales follow-up. I have experience working with Apollo.io alongside Salesforce, HubSpot, GoHighLevel, Zoho CRM, Monday.com, Pipedrive, Clay, Zapier, and Google Workspace. My services include Apollo.io configuration, ICP targeting, prospect research, lead list building, contact filtering, lead enrichment, CRM synchronization, workflow automation, data mapping, and sales pipeline setup. I also help businesses create structured processes for moving leads from prospecting into CRM pipelines without unnecessary manual work. I focus on building reliable lead generation and sales automation workflows rather than simply collecting contact data. My goal is to help businesses create an organized prospecting system where leads can be researched, qualified, enriched, transferred to the CRM, assigned to the appropriate pipeline, and followed up efficiently.

CRM Expert

Fiverr • Freelance

Apr 2022 - Present • 4 yrs 4 mos

I work as a Freelance CRM Expert helping businesses build, optimize, integrate, and automate their customer relationship management systems. I specialize in CRM setup, CRM integration, sales pipeline management, lead management, workflow automation, and connecting sales and marketing tools into efficient business processes. My experience includes platforms such as Salesforce, HubSpot, GoHighLevel, Zoho CRM, Monday.com, Pipedrive, Dubsado, and other CRM systems. I help businesses organize leads, contacts, deals, customer data, follow-ups, sales activities, and communication workflows so their teams can manage prospects more efficiently. I also build CRM automations that reduce repetitive manual tasks and improve lead response and sales follow-up. My CRM services include CRM setup, CRM customization, pipeline configuration, lead routing, contact management, workflow automation, data organization, CRM migration, third-party integrations, and sales process optimization. I connect CRM platforms with tools such as Apollo.io, Clay, Zapier, Google Workspace, email platforms, and other business applications. My focus is always on creating practical CRM systems that are organized, scalable, and easy for businesses to use. Whether a client needs a new CRM setup, an existing CRM optimized, or multiple sales tools connected together, I provide structured CRM solutions designed around their workflow and lead generation process.