a
azeem_attar000

Azeem A

@azeem_attar000

Application Support Engineer

Inde
Anglais, Hindi, Marathi
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Azeem, an Application Support Engineer with over 4.5 years of experience in technical troubleshooting, data validation, and working with business-critical systems. I help individuals and businesses turn messy spreadsheets into clean, organized, and easy-to-use Excel files. **My services include:** - Excel data cleaning and formatting - Duplicate record removal - Standardizing names, dates, and data formats - Correcting inconsistent entries - Organizing columns and combining spreadsheets - Identifying missing or suspicious values - Excel and CSV data preparation... Plus d’infos

Compétences

a
azeem_attar000
Azeem A
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Nettoyage des données
I will clean, format, and organize your excel data
De15 $US / projetPlus de détails

Expérience professionnelle

Asp_Enterprise

Application Support Engineer

Asp Enterprise

Apr 2025 - Present • 1 yr 6 mos

Provide L1/L2 application and production support for Loan Origination Systems (LOS) and Lending Management Systems (LMS) used for education loan processing and management. · Troubleshoot production issues including login failures, password reset issues, HTTP 500 errors, account deactivation, signup link issues, user-role changes, invoice upload failures, and report generation issues. · Monitor SaaS-based application environments, server health, CPU utilization, application availability, and production performance. · Analyze application and API logs using AWS Console to investigate issues related to invoice processing, login failures, transaction discrepancies, and application behavior. · Execute SQL queries against MySQL databases to extract, validate, and analyze data for production issue investigation and reporting requirements. · Conduct root cause analysis (RCA) for critical and recurring production issues and coordinate with development teams for code-level fixes. · Participate in UAT for client-requested enhancements and new application features before production deployment. · Perform smoke testing and post-release validation to ensure critical application workflows are functioning correctly. · Collaborate with QA, development, and DevOps teams to reproduce, investigate, validate, and resolve production defects. · Proactively monitor production environments and escalate potential application or infrastructure issues to maintain service availability.