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azzim_feshal

Azzim Feshal

@azzim_feshal

IT Consultant

Malaisie
Anglais, Malais
Certaines informations sont présentées en anglais.
À propos de moi
Hello! I’m an IT Support Specialist providing reliable technical solutions to help businesses and individuals solve IT problems and improve their digital operations. I offer support in troubleshooting, software installation, system setup, network issues, computer maintenance, and general IT consulting. Services I provide: • IT troubleshooting & technical support • Software and system setup • Network and connectivity support • Remote IT assistance • System optimization and maintenance • IT consulting and recommendations... Plus d’infos

Compétences

a
azzim_feshal
Azzim Feshal
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will support in troubleshooting computer and general IT consulting
De15 $US / projetPlus de détails

Expérience professionnelle

NCS

Desktop Engineer

NCS • Temps plein

Aug 2025 - May 2026 • 9 mos

 Attached to Temasek Secondary Schools, East Coast.  Reporting to Customer Service Manager (CSM).  Working together with partner within schools environment that using Windows OS and MacOS.  Handling of 500 users including staff and students.  Main task is to perform varying degrees of problem troubleshooting and resolution of desktop software andhardware.  Resolve tickets within the client SLA and obtain high client satisfaction rating.  Perform monthly Windows patching update and software update using SCCM.  Ensure to do weekly security update patch for Clearpass.  Collaborated and liaison with other support teams and third party vendors in order to ensure proper team is aware and taking action on them.  Manage and maintain server room within school compound.

Kyndryl

Dekstop Engineer

Kyndryl • Temps plein

Dec 2022 - Aug 2025 • 2 yrs 8 mos

Attached to IMAC Department at Singapore General Hospital, Bukit Merah.  Reporting to IMAC TeamLead and Site Manager.  Working as a group consist of 6 people attending IT cases for users.  Handling of 5000 users of Singhealth.  Main task is to perform varying degrees of problem troubleshooting and resolution of desktop software andhardware.  Resolve tickets within the client SLA and obtain high client satisfaction rating.  Perform installs, moves, add and change (IMAC) activities, as well as data backup and restore on certain accounts for users.  Able to understand of the local infrastructure and standard of procedure of the healthcare system.  Collaborated and liaison with other support teams and third party vendors in order to ensure proper team is aware and taking action on them  Have strong client communication and business skills.  Adequate in understand client’s site environment in fast paced manner.  Configure and support VPN connections for remote access