b
baggyarthnaseka

Bhagya R.

@baggyarthnaseka
4,9(12)

Knowledge Bases, SOPs and Customer Support Systems

Sri Lanka
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I help online businesses make customer support easier to run. I turn scattered documents, repeated questions and unclear processes into organised knowledge bases, FAQs, SOPs and onboarding guides. For 4+ years, I handled onboarding, member support, moderation and day-to-day operations for paid online communities. In one 500+ member community, the systems I helped build cut repetitive support by about 60% and supported retention of around 90%. I now build practical support systems for memberships, course businesses, SaaS teams and Web3 projects. ... Plus d’infos

Compétences

b
baggyarthnaseka
Bhagya R.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Data
I will research and analyze crypto web3 and nft projects
4,9(10)
Rédaction technique
I will create an ai ready customer support knowledge base

12 Avis
4,9

(11)
(1)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    4,9
  • À recommander à un ami
    4,9
  • Service conforme à la description
    4,9
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