
Matias Baschman
Senior Sales Executive
Compétences

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Portfolio
Expérience professionnelle
Movistar
Temps plein • 1 yr
Senior Business Customer Service Executive
Jan 2023 - Jan 2023 • 0 mos
Customer service and resolution of business client requirements focused on service continuity and retention. Management of commercial and technical cases, complaints, and administrative requests. Handled high-pressure situations and objection handling to ensure quality standard compliance and response times.
Customer Service Executive
Jan 2022 - Jan 2023 • 1 yr
In-person and remote customer service for telecommunications clients, providing commercial and after-sales support. Identification of retention opportunities and upselling based on customer needs. Utilized internal systems for data updates, case follow-up, and registration of requests.