
Basir Jenner
Digital Marketer Website Builder
Compétences

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Portfolio
Expérience professionnelle
Digital Operations Systems Lead
IT Force • Temps plein
Mar 2024 - Apr 2026 • 2 yrs 1 mo
- IT Operations & Leadership: Managed high-volume support and help desk workflows, delegating tasks to ensure all stakeholder requests and SLAs were met. - Technical Project Delivery: Coordinated cross-functional projects from initial scoping and presentations through to final, on-schedule delivery. - Systems & Web Admin: Administered internal web systems and databases (Azure, Access, Visual Studio) while managing user lifecycles via Active Directory. - Produced technical resources and digital assets in Adobe InDesign for thousands of international users. - AI Integration & Training: Onboarded staff to Microsoft Copilot, training the team to use AI for translating global resources and drafting formal correspondence for various government institutions.
Digital Marketing Executive (Contract)
Medical • Freelance
Jul 2023 - Sep 2023 • 2 mos
- Shopify Operations: Managed end-to-end platform architecture and daily e-commerce functionality for a regulated pharmacy. - Workflow Engineering: Designed and implemented clinical intake forms and medical questionnaires, significantly improving user completion rates - Technical SEO & Growth: Led site audits and keyword mapping to scale organic visibility alongside data-driven Google Shopping campaigns. - Architectural Redesign: Spearheaded a site-wide overhaul of core landing pages to boost technical performance and brand positioning. - AI-Assisted SEO: Leveraged Shopify's native AI tools to draft metadata and image alt text, ensuring full SEO coverage across the product catalogue while speeding up the optimisation process.
Digital Marketing Executive - City of London
Talent Resources • Temps plein
Jun 2022 - Apr 2023 • 10 mos
- Full lifecycle development: Led the Pangea Talent Solutions website from concept through to launch, managing version control with Git. - Conversion optimisation: Boosted lead generation by 22% through automated chatbots, optimised inquiry forms and gated content. - Technical SEO: Drove organic growth through SEO audits and backlink outreach using SEMRush, Screaming Frog and Ahrefs. - Content pipeline: Managed the full content pipeline from keyword research and topic planning through to publication, optimised for search intent. - CRM integration: Integrated HubSpot CRM to track user interactions and streamline the marketing-to-sales handoff. - Team management: Mentored a Content Marketing Assistant and ran team workflows in Monday.com and Trello.