
Bay O'Brien
AI automation expert: Web scraping, Claude tools, voice agents
Compétences

Voir mes services


Expérience professionnelle
AI Voice Agent Developer
Real Estate Specialists • Freelance
Nov 2025 - Dec 2025 • 1 mo
Built AI powered voice systems for businesses that wanted to automate parts of their phone communication. Worked with voice technology, telephony services, speech recognition, text to speech systems, and backend APIs to create conversational calling workflows. Designed call flows for customer questions, appointment requests, lead qualification, information collection, and other repetitive conversations. Connected voice agents to external systems so information collected during calls could be stored or used to trigger another action. Focused heavily on making conversations sound natural and keeping the workflow reliable when callers gave unexpected responses.
Voice AI Integration
Business • Freelance
Jul 2024 - Sep 2024 • 2 mos
Integrated speech recognition, language models, voice generation, telephony, and business APIs into practical voice automation systems. Worked with services such as Deepgram and ElevenLabs to process spoken conversations and generate natural sounding responses. Built workflows where information from a conversation could be passed to another service or stored for later use. Tested pronunciation, response timing, interruptions, and different conversation paths to improve the overall experience. Worked with clients to define exactly what the voice assistant should and should not handle and created workflows around those requirements.
Conversational AI Developer
FashionGo • Freelance
Jun 2024 - Jul 2024 • 1 mo
Built conversational AI systems designed to communicate with users through natural language. Worked on conversation flows, prompts, external tool connections, API calls, and information retrieval. Developed assistants that could answer questions, collect information, guide users through processes, and trigger actions in connected systems. Tested conversations using different user responses to identify weak points and improve reliability. Focused on creating assistants that were useful within a specific business process rather than generic chatbots with no connection to real business operations