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Bryan V

@bbvillon

Telecom Analytics Specialist

États-Unis
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
I am a Data Analyst with 14+ years of experience in telecom and network environments. I specialize in digging into messy data to find patterns, focusing on SLA performance and operational optimization. I use Python, Excel, and dashboards to automate tasks and help teams make better data-driven decisions.... Plus d’infos

Compétences

b
bbvillon
Bryan V
hors ligne • 

Voir mes services

Analyse BI
I will perform end to end data analysis
De40 $US / projetPlus de détails

Portfolio

Expérience professionnelle

TELUS_International

Online Data Analyst

TELUS International

Oct 2024 - Feb 2026 • 1 yr 4 mos

• Validated and analyzed large-scale datasets to improve accuracy and quality of enterprise AI training systems, maintaining consistency across global data workflows. • Progressed from Task Contributor to Data Analyst within 12 months based on output quality and consistency.

Company

13 yrs 11 mos

Senior Expert Operations Engineer

Aug 2010 - Aug 2023 • 13 yrs

Globe Telecommunications, Inc. • Developed and implemented custom Google AppSheet applications to automate ticket assignment and workflow tracking, improving operational efficiency. • Built and monitored KPI dashboards to analyze system outages, SLA performance, and operational trends, providing management with actionable reports for process improvement. • Performed data analysis and root-cause investigations on major network outages to support service restoration and performance improvement initiatives. • Led resolution efforts for critical enterprise equipment outages while consistently meeting or exceeding SLA targets. • Mentored junior engineers on troubleshooting methodologies and data-driven problem-solving approaches. • Coordinated with third-party vendors and contractors to support network restoration activities and improve service reliability.

Project Engineer

Aug 2009 - Jul 2010 • 11 mos

• Supported the delivery of network infrastructure projects through technical analysis and project coordination. • Collaborated with cross-functional teams to align technical solutions with customer requirements. • Assisted in preparing engineering proposals and project documentation.