
Bea Malimban
Virtual Assistant
Compétences

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Expérience professionnelle
Store Manager
Dunkin' Donuts • Temps plein
Feb 2024 - Aug 2026 • 2 yrs 6 mos
Managed daily store operations, ensuring efficient workflow, quality customer service, and compliance with company standards. Monitored daily, monthly, and yearly sales and inventory performance, prepared accurate reports, and maintained organized business records and documentation. Handled expenses, cash management, and financial records using Microsoft Office and Excel. Supervised, trained, scheduled, and evaluated crew members while providing coaching and performance feedback. Assisted with recruitment by posting job openings, screening applicants, and conducting initial interviews. Handled customer concerns and operational issues professionally, coordinated daily tasks, and ensured effective communication across the team. Developed strong skills in organization, data management, problem-solving, time management, and team coordination that can be applied to virtual assistance and administrative roles