b
bebtothez

Halvion M

@bebtothez

Web Developer IT Support Technician

Royaume-Uni
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I'm a web developer focused on building clean, responsive websites and landing pages quickly using modern development tools and AI-assisted workflows. I specialize in simple, effective sites for small businesses and individuals — fast turnaround, clear communication, no unnecessary complexity. I'm also building toward a career in IT and cloud infrastructure (currently working through CompTIA certifications and Microsoft Azure), so I bring a technical, problem-solving mindset to every project. Let's build something that works.... Plus d’infos

Compétences

b
bebtothez
Halvion M
hors ligne • 

Voir mes services

Sites Web personnalisés
I will build a responsive landing page or web tool using modern development
Développement de chatbots d'IA
I will build an ai chatbot for your business to handle customer enquiries automatically

Portfolio

Expérience professionnelle

Amazon

it support technician

Amazon • Temps plein

Apr 2024 - Jan 20261 yr 9 mos

**IT Support Technician – Amazon Experience** Experienced IT Support Technician with hands-on experience supporting users, devices, and workplace systems in a fast-paced Amazon environment. Skilled in troubleshooting Windows devices, Microsoft 365, printers, scanners, account access, networking issues, and hardware/software problems. **Achievements & Expertise** Resolved IT issues quickly to reduce downtime and keep daily operations running smoothly. Supported laptops, desktops, printers, handheld scanners, mobile devices, and workplace technology. Handled password resets, account access issues, device setup, software installation, and hardware troubleshooting. Used ticketing systems to log, update, and resolve support requests professionally. Provided clear technical support to non-technical users both onsite and remotely. Followed IT security procedures when managing devices, accounts, and user access. **Key Skills** Windows Support Microsoft 365 Active Directory Hardware & Software Troubleshooting Printers & Scanners Basic Networking Ticketing Systems Remote & Onsite Support Customer Service IT Security Awareness