b
bela_bronsky

Bela Bronsky

@bela_bronsky

Multilingual Customer Support Specialist and Content Creator

Croatie
Anglais, Italien, Croate, Bosnien, Serbe
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm Bela from Croatia with 8+ years of customer support experience working with Italian-speaking customers via email and live chat. I also create YouTube content and enjoy helping creators with SEO-friendly titles, descriptions, thumbnail ideas, hashtags, timestamps, and social media posts. I speak Croatian, Italian, and English. I value clear communication, honesty, and attention to detail, and I'm committed to delivering quality work.... Plus d’infos

Compétences

b
bela_bronsky
Bela Bronsky
hors ligne • 

Voir mes services

Gestion de chaîne YouTube
I will be your youtube channel manager and optimize every upload
De20 $US / projetPlus de détails

Expérience professionnelle

YouTube Content Creator

YouTube • Indépendant

Sep 2022 - Present • 3 yrs 11 mos

Create and manage YouTube content from concept to publication. Edit videos, design thumbnails, write SEO-friendly titles and descriptions, create timestamps, optimize content for search, and create social media posts to promote videos. Continuously analyze performance and improve content based on audience engagement.

Twitch

Content Creator & Live Streamer

Twitch • Freelance

Sep 2017 - Present • 8 yrs 11 mos

Created and streamed gaming content for an online audience. Planned and managed live broadcasts and community engagement. Developed experience in content creation, audience interaction, and social media. Expanded into YouTube, creating SEO-friendly titles, descriptions, thumbnails, and edited videos.

Vodafone

Multilingual Customer Support Specialist

Vodafone • Temps plein

Apr 2015 - Aug 2025 • 10 yrs 4 mos

Employed by Assist Digital, providing multilingual customer support for major Italian clients including Vodafone Italia, Amazon Italia, Audica, Eni Plenitude, and Nexi. • Provided customer support in Italian via phone, email, and live chat. • Assisted customers with billing, account management, technical issues, and general inquiries. • Worked across telecommunications, e-commerce, banking, healthcare, and energy sectors. • Delivered professional customer service while adapting quickly to different systems and products.