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bene_sarmiento

Benedicto S

@bene_sarmiento

Network Performance Engineer

Arabie Saoudite
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
I am a telecommunications engineer with over 19 years of experience in network performance management, KPI analytics, and capacity planning across 5G EPC and LTE technologies. I have a proven track record of partnering with operator stakeholders to resolve service-impacting issues. Currently, I am focused on transitioning into solutions engineering roles by expanding my data analytics capabilities in SQL and Power BI.... Plus d’infos

Compétences

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bene_sarmiento
Benedicto S
hors ligne • 

Voir mes services

Tableaux de bord des données
I will design a power bi dashboard for telecom network kpi reporting
De50 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Ericsson

Network Performance Management Engineer

Ericsson

Nov 2015 - Apr 2026 • 10 yrs 5 mos

Owned end-to-end performance monitoring and SLA management across CS, PS, and IN core nodes (MME, SGSN/GGSN, MSC, MGW, HLR/HSS, EPG, SAPC-PCRF), driving fault detection, trouble ticketing, and root-cause protocol analysis. Partnered directly with operator technical teams and senior leadership to resolve KPI degradations and prevent service outages, sustaining QoS through high-traffic national events such as Hajj and Eid. Led capacity planning for switching, routing, transmission, and signaling, and built customized operational reporting in SAP Business Objects, ENIQ, Proptima, and U2000. Monitored international/roaming performance KPIs (NER, ASR, ACD, VoIP quality) and PS Core/EPC KPIs, coordinating cross-functionally with Project, OSS, and PS Business Objects teams.

Accenture

Network Performance Team Lead (EPC)

Accenture

Feb 2015 - Oct 2015 • 8 mos

Directed configuration of MME, SGW, PGW, and HSS within Evolved Packet Core test environments. Developed end-to-end test plans and led troubleshooting for network failures against product specifications.

Smart_Communications

Supervising Engineer

Smart Communications

Aug 2006 - Jan 2015 • 8 yrs 5 mos

Managed performance for Packet Core, IP Backbone, and device analytics across 2G, 3G, and 4G LTE networks. Improved network quality through RF optimization, drive test analysis, and resolution of hardware-related performance issues. Promoted through three engineering tiers (Associate to Supervising Engineer III) based on performance excellence.