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benedictuyobiz

Benedict James

@benedictuyobiz

Customer support specialist

Nigeria
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Benedict — B.Sc Business Admin, University of Uyo. For 3+ years at Jabeet Nigeria, I handled 50+ daily customer DMs for logistics + laundry clients via phone + email. Zero missed days. I work 6PM-10PM WAT daily = 1PM-5PM EST. I cover your US afternoon while you sleep. Home office: Dedicated fiber internet + 6hr inverter backup. If I say 9am, it posts 9am. I offer: Fast email replies, calm phone support, order tracking, and social media DM management. Message "HIRE" for a free 15-min audit of your support gaps.... Plus d’infos

Compétences

b
benedictuyobiz
Benedict James
hors ligne • 

Voir mes services

Messagerie et envoi d'e-mails
I will be your US hours shopify virtual assistant for admin support
De10 $US / projetPlus de détails

Expérience professionnelle

Self_Employed

Senior Customer service Representative

Self Employed • Indépendant

Jan 2021 - Dec 2024 • 3 yrs 11 mos

Jabeet Nigeria Ltd | 2021-2024 Handled 50+ daily customer DMs via phone, email, WhatsApp for logistics + laundry clients. Zero missed days in 3 years. Resolved complaints, tracked orders, managed social media replies. Night shift specialist: 6PM-10PM WAT = 1PM-5PM EST coverage for US stores. Trained 2 new staff on CRM tools. Fast typer 60 WPM.