12+ years expeirience managed endtoend BPO operations specializing in Data Entry, Customer Support, Accounting Services, and IT-enabled services
Executed 120+ international projects across USA, UK, Australia, and Middle East markets.
Built and led a team of 50+ skilled professionals delivering 24/7 client support with 98% satisfaction rate.
Implemented process automation tools to reduce turnaround time by 40% and increase efficiency.
Scaled operations from small startup projects to long-term contracts with corporate clients in industries like Healthcare, E-commerce, Logistics, and Finance.... Plus d’infos