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Bhavitha Y
@bhavitha_y
IT Support Operations Analyst
Royaume-Uni
Anglais
À propos de moi
I'm a results-oriented professional with experience spanning retail technology, logistics, IT service delivery, and business consultancy. Currently at Eurostop Ltd, I work at the intersection of technology and business, gathering requirements, writing SQL queries, and collaborating with cross-functional teams. I'm passionate about turning business problems into structured requirements and data into decisions.
Compétences
Bhavitha Y
hors ligne •
Voir mes services
CV
I will provide professional resume writing and proofreading
Expérience professionnelle
Operations Intern
Amazon
Jan 2025 - Jul 2025 • 6 mos
Led initiatives to enhance operational efficiency and customer satisfaction. Analyzed root causes of over 50 Delivery Not Received cases weekly. Promoted a safe work environment by monitoring compliance across 8+ delivery waves daily and engaged with 200 Delivery Associates to gather feedback for improvements.
Retail Assistant
Primark • Temps partiel
Nov 2023 - Dec 2024 • 1 yr 1 mo
Contributed to exceeding section sales targets by 15% through effective sales operations and customer engagement. Demonstrated adaptability in a fast-paced retail environment, ensuring a customer-centric approach and collaborated with diverse teams to optimize store performance.
Service Delivery Consultant
DXC Technology • Temps plein
Dec 2022 - Aug 2023 • 8 mos
Drove service delivery improvements resulting in measurable impacts on client satisfaction. Implemented data-driven operational enhancements that streamlined processes and reduced costs. Cultivated strong relationships with key clients, including Broadcom Inc., and utilized predictive analytics.
