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bilawalsz

Bilawal Sarfraz

@bilawalsz
4,3(1)

Career, Web, Ecommerce and Transcription Support

Pakistan
Anglais, Ourdou
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Bilawal Sarfraz, a digital support specialist with 5+ years of experience working with USA-based companies. I help businesses and professionals with audio/video transcription, ATS resumes, cover letters, LinkedIn profile optimization, WordPress website development and optimization, and Shopify product listing support. I focus on accurate work, clear communication, on-time delivery, and practical solutions that improve visibility, save time, and support growth.... Plus d’infos

Compétences

b
bilawalsz
Bilawal Sarfraz
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

CV
I will write an ats resume, cover letter and linkedin profile
4,3(1)
De10 $US / projetPlus de détails
Transcription
I will do accurate audio and video transcription, podcast and interview transcript fast
De5 $US / projetPlus de détails

Expérience professionnelle

Freelance Virtual Assistant, Transcriptionist & WordPress Developer

Local Clients • Freelance

Feb 2019 - Present • 7 yrs 3 mos

Provide virtual assistance for local clients, including admin support, documentation, and task coordination. Deliver accurate English audio/video transcription with clean formatting and proofreading. Build and maintain WordPress websites (setup, edits, updates, content changes) with a focus on smooth performance and mobile-friendly layouts. Recently expanded services to Fiverr for global clients.

Customer Support, Data Entry & CRM Specialist

USA-based Company • Temps plein

Sep 2020 - Dec 2025 • 5 yrs 3 mos

Managed live chat and email support in a fast-paced environment while maintaining accuracy, confidentiality, and clear communication. Handled high-volume data entry and CRM management (updating customer records, ticket tracking, tagging, and reporting). Followed SOPs, resolved issues efficiently, and escalated complex cases when needed.

1 Avis
4,3

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Détails de la notation
  • Niveau de communication avec le freelance
    4
  • Qualité de la livraison
    5
  • Valeur de la livraison
    4
1 à 1 avis sur 1
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