Shahnoor Shah

@blurzxt

Support and Sales Specialist

Pakistan
Anglais, Ourdou
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm Shahnoor, a Customer Support & Sales Specialist and with 4+ years of experience in customer service and BPO operations. I have professional experience handling customer inquiries, resolving issues, providing product assistance, managing support tickets, and communicating with customers through different channels. I also have experience in sales-focused environments where communication, customer satisfaction, and achieving targets are important. Also into making montages editing.... Plus d’infos

Compétences

b
blurzxt
Shahnoor Shah
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Ventes sortantes (SDR)
I will cold calling appointment setting
De10 $US / projetPlus de détails

Portfolio

Expérience professionnelle

O2

Customer supports

O2 • Temps plein

Feb 2025 - May 2026 • 1 yr 3 mos

1. Customer Support Specialist — TAPCHECK Jan 2025 – Feb 2026 Provided customer support for an Earned Wage Access platform. Assisted customers with account, balance, payroll, registration, and other account-related issues. Managed support tickets, troubleshot customer concerns, and escalated complex cases when necessary. 2. Customer Support Representative — Centaurus BPO 2021 – 2024 Provided customer support and sales assistance for UK telecommunications clients. Handled customer inquiries, account issues, service concerns, and sales opportunities while maintaining professional communication and customer satisfaction