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Explorer
Fiverr Pro
Français
$
USD
bolaji
@bolaji_011
customer service support
Nigeria
Anglais, Espagnol, Français
À propos de moi
I help businesses keep their customers happy with fast, friendly and professional customer service. I handle email support, live chat and phone support, so your team can focus on growth instead of a full inbox.
I've worked with tools like [Zendesk, Freshdesk and Shopify] and I'm comfortable following your brand voice, scripts and refund policies.
What you can expect from me:
Quick replies and clear communication
Polite, solution-focused support
Weekly reports on tickets and response times
Message me anytime, I'd love to help your customers feel heard!
Compétences
bolaji
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will be your customer service representative for live chat, email and phone support
Succès client
I will manage shopify customer support, refunds, order tracking, email and live chat
Expérience professionnelle
Fiverr
Freelance • 5 yrs 5 mos
Delivered friendly, fast and professional customer support across email, live chat and phone for [ecommerce / online] businesses.
Aug 2024 - Present • 2 yrs 2 mos
Managed tickets and customer records in [Zendesk / Freshdesk / HubSpot]
Delivered friendly, fast and professional customer support across email, live chat and phone for [ecommerce / online] businesses.
Jul 2023 - Present • 3 yrs 3 mos
Handled [60+] customer inquiries a day with a [95]% satisfaction score
