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bradleyhankins
@bradleyhankins
Business Operations, Workflow and AI Consultant
États-Unis
Anglais
À propos de moi
I help small businesses improve how work gets done.
With 15+ years in operations, sales leadership, CRM, and process improvement, I know how unclear workflows lead to missed follow-ups, duplication, and poor visibility.
I focus on practical solutions—fixing processes before adding tools or automation.
I help with workflow audits, SOPs, CRM reviews, KPI reporting, and AI opportunities.
My goal is clear, actionable recommendations—not jargon.
I’m also a husband and father of three, experienced in managing real-world chaos.
Compétences
bradleyhankins
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Efficacité et automation des entreprises
I will audit your business workflow and identify process improvements
Portfolio
Expérience professionnelle
Founder
Self Employed • Indépendant
Mar 2020 - Present • 6 yrs 4 mos
Founder of an independent consulting practice helping small businesses improve workflows, operational visibility, customer follow-up, CRM discipline, reporting, and practical AI adoption. I assess how work currently moves through a business, identify bottlenecks and unclear ownership, and develop practical improvement plans focused on measurable business use rather than unnecessary software. Key areas of work include: • Workflow audits and process mapping • Business process improvement • CRM and lead follow-up workflows • Standard operating procedures • KPI and reporting recommendations • Practical AI and automation assessments • Implementation planning and team training • Sales and operational workflow design Projects include workflow-audit frameworks, CRM redesigns, operational dashboards, SOP development, and anonymized case studies demonstrating clearer ownership, better handoffs, and stronger management visibility.
