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braves1810

N. Shayne M

@braves1810

Customer Service Supervisor

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a reliable and self-motivated professional seeking new career opportunities that leverage my exceptional interpersonal skills, strong time management, and problem-solving abilities. I am eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.... Plus d’infos

Compétences

b
braves1810
N. Shayne M
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will fix any computer, software, or network issue

Expérience professionnelle

United_States Postal Service

United States Postal Service

Temps plein • 9 yrs 8 mos

Customer Service Supervisor

Mar 2024 - Present2 yrs 4 mos

Supervise daily operations of customer service in the post office, ensuring high-quality service delivery. Manage and train staff, ensuring adherence to USPS guidelines and regulations. Resolve customer inquiries and concerns, ensuring efficient and effective solutions. Oversee the processing of mail and packages, ensuring smooth operations in the office.

Rural Mail Carrier

Mar 2019 - Present7 yrs 4 mos

Delivered mail and packages to customers on prescribed routes while processing check submissions, money orders, and stamp purchases in the field. Signed and received mail with signature requirements upon delivery and loading. Maintained records for customers with mail forwarding and change of address requests. Organized daily route for efficient delivery.