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Explorer
Fiverr Pro
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$
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Cortez
@brienmclaren
Conflict and Business Communication
Australie
Anglais
À propos de moi
I help individuals and businesses communicate clearly through professional emails for difficult or high-pressure situations.
Whether you need to respond to a complaint, handle a workplace issue, or communicate something sensitive, I will help you get the right tone - firm, polished and effective.
With a background in legal support, I understand how important it is to communicate clearly while protecting your position.
Send me your situation, and I'll turn it into a message you can confidently send.
Compétences
Cortez
hors ligne •
Voir mes services
Succès client
I will handle difficult clients and write professional responses for you
Portfolio
Expérience professionnelle
Law
Temps plein • 1 yr 5 mos
Paralegal
Oct 2025 - Present • 7 mos
Manage client relationships and legal correspondence across multiple matters with a focus on clarity, accuracy and efficiency Draft and review formal documents, including client communications and legal correspondence Independently handle sensitive matters requiring discretion, conflict resolution, and composed communication Liaise with clients, solicitors, and third parties to ensure accurate and timely information flow Oversee organisation across multiple active matters in a fast-paced high-pressure environment Ensure all communications are clear, professional, and appropriately tailored to each audience
Administation Assistant/Paralegal
Dec 2024 - Oct 2025 • 10 mos
Managed high volume legal and client correspondence with a focus on clarity, accuracy, and professionalism Drafted and reviewed formal documents, including client communications and legal correspondence Handled sensitive matters requiring discretion, conflict resolution, and strong interpersonal communication Liaised with clients, solicitors, and third parties to ensure efficient and accurate information flow Maintained organisation across multiple matters in a fast-paced environment while meeting strict deadlines Ensured all communications upheld a professional tone, particularly in high pressure or complex situations.
Infrastructure Planner
Safety • Temps plein
Nov 2023 - Nov 2024 • 1 yr
Led scheduling and coordination of portable fire protection maintenance across 18 mine sites in the Hunter Valley Ensured all equipment servicing and compliance requirements were completed in line with industry regulations and safety standards Liaised with site personnel and technicians to maintain efficient workflow and maintain efficient workflow and minimise operational disruption Maintained accurate records of servicing, compliance, and maintenance activities Prioritised and organised high-volume workloads across multiple locations in a time sensitive environment Communicated effectively with stakeholders to ensure clarity, safety, compliance, and operational efficiency Contributed to maintaining consistent compliance and minimising operational downtime across all sites
