
Broline P
Compétences

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Expérience professionnelle
Administrative & Customer Support Assistant
Self-Employed / Freelance
Apr 2021 - Present • 5 yrs 1 mo
I have several years of experience providing administrative support and customer service in a fast-paced work environment. My role involved handling customer inquiries through phone and email, ensuring timely and professional responses, and maintaining a high level of customer satisfaction. I was responsible for accurate data entry, document management, and organizing digital records to support daily operations. I regularly prepared daily, weekly, and monthly reports using Excel, helping management track performance and improve workflow efficiency. Through my work, I contributed to improved turnaround times by maintaining organized systems and following clear processes. I am known for my attention to detail, reliability, and ability to manage multiple tasks while meeting deadlines. This experience has strengthened my communication skills, problem-solving ability, and commitment to delivering quality service to clients.