c

Casey D

@c_duval

IT Support Specialist

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I’m Casey, an IT support and cybersecurity professional with hands-on experience troubleshooting Windows computers, software, network connectivity, user accounts, VPNs, and Microsoft 365. I’m currently completing an A.A.S. in Cybersecurity and hold CompTIA Security+ and Cisco Meraki Solutions Specialist certifications. I enjoy helping people solve frustrating tech problems with clear, patient, practical support.... Plus d’infos

Compétences

c
Casey D
hors ligne • 

Voir mes services

Support informatique
I will troubleshoot and fix windows PC issues remotely
De25 $US / projetPlus de détails

Expérience professionnelle

IT Intern

Whataburger

Oct 2024 - Oct 2025 • 1 yr

Troubleshot Windows, software, network, VPN, and account-access issues Supported Active Directory users, permissions, and password resets Set up and supported workstations and end-user devices Documented technical issues and created troubleshooting guides/SOPs Worked with IT Support, Systems Administration, and Network Engineering teams