Caleb A.

Business Process Automation Consultant

Freelancer.com • Freelance

Apr 2024 - Present • 2 yrs 2 mos

Help growing businesses identify their most costly manual processes and replace them with intelligent automation systems, saving time, reducing errors, and building operations that scale without increasing headcount. Areas of focus: Sales & Lead Management and end to end lead capture, qualification, scoring and routing systems. Hot leads booked automatically. Warm leads nurtured. Cold leads tracked. Zero leads lost. Customer Communication and automated email acknowledgement, AI-powered reply systems, and smart escalation workflows that handle 80% of queries without human involvement. Internal Operations and email triage and routing, Slack notification systems, CRM auto-population, and error monitoring that gives teams full visibility without manual reporting. Nurture & Follow-Up and multi step email sequences triggered automatically from CRM events. Leads receive timely, personalised follow-up without a sales rep lifting a finger. Client results: → Lead response time reduced from hours to under 10 seconds → 15-20 hours/week of manual work eliminated → Zero leads lost due to slow follow-up → Sales teams notified instantly on every hot prospect regardless of time of day Tools: n8n · Make · Zapier · Voiceflow · Airtable · HubSpot · OpenAI · Slack · Gmail · Google Calendar

AI Automation Architect & Workflow Engineer

Fiverr • Freelance

Feb 2026 - Apr 2026 • 2 mos

I design and build end-to-end AI automation systems for businesses that want to eliminate manual work, scale their operations, and run smarter without hiring more staff. My work covers the full automation stack: → AI lead generation & qualification systems (Voiceflow + n8n + Airtable + Slack) that capture, score and route leads automatically 24/7 with zero human input → AI email management systems that read, categorize and route incoming emails to the correct department using GPT-4, then send automatic acknowledgements to customers → CRM automation across Airtable, HubSpot and Notion, auto-populating records, updating lead scores, and notifying sales teams in real time → Multi-step n8n workflows connecting 10-30+ tools via API, Gmail, Slack, Google Calendar, Google Sheets, Zapier, Make and more → AI agents built with LangChain and OpenAI that handle customer queries, escalate complex cases, and respond to emails automatically → Error handling systems that monitor all live workflows and alert teams instantly via Slack when anything fails Every system I build is fully tested in production, documented, and handed over with clean architecture. Clients recover their investment within 30 days through hours saved and errors eliminated. Tools: n8n · Voiceflow · Make · Zapier · Airtable · OpenAI · Slack · Gmail · HubSpot · Google Calendar · Bolt.new · LangChain