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CANDICE V
@candicevernon23
Accounts Receivable Customer Support Specialist Excel Invoice Management
Jamaïque
Anglais
À propos de moi
Hi, I’m Candice, a detail-oriented professional with 7+ years of experience in customer service, accounts receivable, and financial administration. I help businesses stay organized with invoicing, payment tracking, and customer communication. I also help businesses grow by optimizing their Google Business Profiles to rank higher on Google Maps, improve visibility, and attract more local customers. I focus on delivering accurate, efficient, and results-driven support.
Compétences
CANDICE V
hors ligne •
Voir mes services
Assistance générale
I will manage accounts receivable invoicing and payment tracking
Profil d'entreprise Google (Google My Business)
I will optimize your business profile to rank higher on google maps
Expérience professionnelle
Night Auditor
Microtel Inns & SUite by Wyndham • Temps plein
Apr 2021 - Mar 2023 • 1 yr 11 mos
Handled guest billing, processed payments, and performed end-of-day financial reconciliation. Maintained accurate financial records, resolved billing discrepancies, and provided excellent customer service while ensuring compliance with financial procedures.
Accounts Receivable Clerk
Seawind Key Investments Ltd. • Temps plein
Oct 2016 - Apr 2021 • 4 yrs 6 mos
Managed accounts receivable processes including generating invoices, processing payments, maintaining accurate customer account records, and resolving billing discrepancies. Communicated with customers to address account issues and collaborated with internal teams to resolve complex financial inquiries. Handled refunds, payment disputes, and chargebacks, ensuring accurate documentation and proper account adjustments. Assisted with month-end closing and maintained organized financial documentation.
Customer Service Representtive
Advanced Call Center Technologies of Jamaica • Temps plein
Dec 2015 - Oct 2016 • 10 mos
Handled high-volume inbound customer service inquiries related to billing and account issues. Resolved customer concerns, documented interactions in CRM systems, and ensured accurate service records while maintaining strong customer relationships.
