Nonnato
3CX Specialist, Robust Contact center Specialist, 3CX Cloud Hosting
Compétences
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Expérience professionnelle
Telecom Specialist / 3CX Advanced Certified
3CX • Temps plein
Apr 2018 - Jan 2025 • 6 yrs 9 mos
Trusted to deliver communication infrastructure for government, healthcare, financial, and energy sectors, I bring extensive experience in designing and deploying 3CX IP PBX and contact center solutions for high-demand environments. I have successfully delivered multiple enterprise-grade installations, handling everything from system architecture and design to full deployment, SIP trunk integration, and post-deployment optimization. My work focuses on reliability, security, and performance for mission-critical communication systems. My experience includes: • Deployment of 3CX systems for enterprise and multi-site environments • Contact center implementations with advanced call flows, IVR, and reporting • SIP trunk configuration and VoIP infrastructure integration • Cloud-hosted 3CX solutions and system migrations • Optimization and troubleshooting of existing telecom systems As a 3CX Advanced Certified professional, I am committed to delivering stable, secure, and scalable communication solutions that meet enterprise standards.