
Carter Phillips
Professional Retell Ai Expert And Professional Voice Agent Specialist
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Expérience professionnelle
AI Voice Automation Specialist – Retell AI
VoiceFlow Automation Labs • Freelance
Jan 2023 - Feb 2024 • 1 yr 1 mo
Job History and Responsibilities Designed and deployed AI voice agents using Retell AI for businesses seeking automated customer communication and call handling. Built AI-powered call agents for appointment booking, lead qualification, customer support, and sales outreach. Integrated speech recognition, natural language processing (NLP), and text-to-speech systems to create human-like conversational experiences. Automated business workflows by connecting Retell AI with CRM systems, scheduling tools, and automation platforms. Configured AI receptionists, IVR systems, and outbound cold calling bots to handle high-volume calls. Optimized conversational flows to improve customer engagement and response accuracy. Provided clients with custom voice agent solutions for industries such as real estate, healthcare, e-commerce, and service businesses. Delivered scalable AI communication systems that reduce operational costs and increase customer response speed. Key Achievements Successfully developed and delivered multiple AI voice automation systems for global Fiverr clients. Built automated call agents capable of handling inbound and outbound conversations with real-time responses. Improved client business efficiency by automating appointment scheduling, lead capture, and customer support workflows. Achieved high client satisfaction through reliable AI automation deployment and optimization. Implemented custom AI call scripts and conversational flows tailored to client business goals.