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Catalina
@catalinadays
Customer Experience and Support Operations for Shopify Brands EN and ES
États-Unis
Anglais, Espagnol
À propos de moi
I run customer experience for a DTC e-commerce brand — support, returns, automation, and the monthly reporting that tells the team what's actually breaking.
Most stores treat support as a cost, but it's the place your customers tell you the truth daily.
I help Shopify brands read data, cut ticket volume with automation, and build systems that don't fall apart when volume spikes.
Tools: CX Helpdesks, Shopify, Returns Portals, AI support agents. Native English and Spanish.
Message me before ordering — I'll tell you honestly if I can help.
Just starting Fiverr, shop my low price offer now!
Compétences
Catalina
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will audit your shopify customer service and give you a fix list
