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Cate M
@cate_murigi
Operations and Automation Specialist
Kenya
Anglais
À propos de moi
I build systems that help businesses track their work, automate repetitive processes, and turn data into decisions. I’m an Operations & Automation Specialist with 8+ years of experience in operations, data analysis, and project coordination. I build CRM and lead tracking systems, workflow automations, Power BI & Looker Studio dashboards, Google Sheets systems, and KoboToolbox survey forms. I work with SQL, DAX, Apps Script, Zapier, Make, and CRM tools to turn scattered data and manual processes into organized, reliable systems.
Compétences
Cate M
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Sondages
I will build a kobotoolbox survey form with skip logic
Automatisations et agents
I will build n8n ai customer support agent for your business
Expérience professionnelle
Upwork
Freelance • 4 mos
CRM & Lead Management Specialist
Mar 2026 - Jun 2026 • 3 mos
Created and managed lead tracking systems to help businesses organize prospects, improve follow-ups, and maintain a clear sales pipeline. Set up CRM workflows, lead databases, and reporting systems to support better client management and sales operations.
Operations & Automation Associate
Apr 2026 - May 2026 • 1 mo
Designed and implemented streamlined business workflows to reduce repetitive tasks and improve daily operations. Built automated processes for client onboarding, data management, task tracking, and internal communication. Helped businesses create organized systems that save time and improve efficiency.
Administrative & Business Support Specialist
Business • Temps plein
Sep 2024 - Feb 2026 • 1 yr 5 mos
Provided operational support by organizing business information, improving workflows, managing data, and creating efficient systems. Assisted teams with administrative processes, documentation, customer support workflows, and digital organization.
