c
catherinemury

Catherine M.

@catherinemury
5,0(1)

Operations and Automation Specialist

Kenya
Anglais, Swahili
Certaines informations sont présentées en anglais.
À propos de moi
Operations & Automation Specialist with 8+ years in workflow automation, survey design, dashboard development, and data analysis using SQL, Power BI, Looker Studio, Google Sheets/Apps Script, and CRM tools. Projects include a retail ops system with automated stock alerts and margin tracking, a SaaS revenue and churn dashboard, and KoboToolbox survey forms for M&E and field research. Proficient in Apps Script, DAX, and CRM workflow design. Adept at turning messy processes and scattered data into systems that support clear business decisions. Strong problem-solving and analytical skills.... Plus d’infos

Compétences

c
catherinemury
Catherine M.
hors ligne • 

Voir mes services

Tableaux de bord des données
I will design and build a power bi or looker studio dashboard
De10 $US / projetPlus de détails
Sondages
I will build a kobotoolbox survey form with skip logic
De10 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Upwork

Upwork

Freelance • 4 mos

CRM & Lead Management Specialist

Mar 2026 - Jun 2026 • 3 mos

Created and managed lead tracking systems to help businesses organize prospects, improve follow-ups, and maintain a clear sales pipeline. Set up CRM workflows, lead databases, and reporting systems to support better client management and sales operations.

Operations & Workflow Automation Specialist

Apr 2026 - May 2026 • 1 mo

Designed and implemented streamlined business workflows to reduce repetitive tasks and improve daily operations. Built automated processes for client onboarding, data management, task tracking, and internal communication. Helped businesses create organized systems that save time and improve efficiency.

Administrative & Business Support Specialist

Business • Temps plein

Sep 2024 - Feb 2026 • 1 yr 5 mos

Provided operational support by organizing business information, improving workflows, managing data, and creating efficient systems. Assisted teams with administrative processes, documentation, customer support workflows, and digital organization.

1 Avis
5,0

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Détails de la notation
  • Niveau de communication avec le freelance
    5
  • À recommander à un ami
    5
  • Service conforme à la description
    5
1 à 1 avis sur 1
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Les plus pertinents
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    cmurigi

    KE

    Kenya

    5

    Catherine is absolutely brilliant, our first gig together but certainly not our last! A pleasure working with her, communication is easy and tasks were accomplished on time and to a very high standard. Thank you for all the great work, Catherine!

    50 $US

    Prix

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