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cdgrosales

Christinn R

@cdgrosales

IT Virtual Assistant and Technical Support Specialist

Émirats Arabes Unis
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
IT professional with 17+ years of experience in IT infrastructure, systems administration, technical support, and operations. I support businesses with IT documentation, SOPs, Excel reports, asset tracking, project coordination, task follow-ups, and Windows troubleshooting. My technical background includes Windows Server, Active Directory, networking, VMware, SQL Server, Azure, and IT service management. I am organised, detail-oriented, and committed to accurate work, clear communication, confidentiality, and practical solutions. I welcome well-defined IT support and administrative projects.... Plus d’infos

Compétences

c
cdgrosales
Christinn R
hors ligne • 

Voir mes services

Assistance technique
I will troubleshoot windows PC and software issues
Assistance générale
I will provide IT virtual assistant services

Expérience professionnelle

Coforge

IT Supervisor

Coforge • Temps plein

Apr 2011 - Present • 15 yrs 6 mos

IT Supervisor with 17+ years of experience in IT infrastructure, enterprise systems, networking, and technical support. Employed by Coforge and deployed to Abu Dhabi Airports, supporting mission-critical systems in a 24/7 environment. • IT infrastructure and Windows Server administration • Active Directory, Microsoft Azure, VMware, and SQL Server • Network, VPN, firewall, and connectivity troubleshooting • Level 1–3 technical support and incident resolution • IT service management, change management, and root cause analysis • User access management, MFA, and IT security controls • Technical documentation, reporting, and vendor coordination Committed to reliable technical support, practical problem-solving, clear documentation, and professional service delivery.