c
cesar_bervis

Cesar Bervis

@cesar_bervis

IT Support Analyst

Mexique
Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
As a dedicated IT Support Analyst and Network Engineer, I specialize in keeping small to medium business infrastructures stable and running at peak performance. Core Technical Expertise: • System Administration: Windows Server installation, Active Directory management, Google Workspace (Gmail) administration, user permissions, and robust backup strategies. • Networking: Basics diagnostics and network essentials troubleshooting. • Help Desk & Asset Management: Workstation optimization, malware removal, remote printer setup, inventory lifecycle, and system diagnostics via AnyDesk, TeamViewer.... Plus d’infos

Compétences

c
cesar_bervis
Cesar Bervis
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will be your remote IT support analyst and network engineer
De25 $US / projetPlus de détails

Expérience professionnelle

Grupo_Tecnovidrio

IT Technical Support

Grupo Tecnovidrio • Temps plein

Jul 2022 - Present • 4 yrs 2 mos

As an IT Technical Support specialist at Grupo Tecnovidrio, I manage and maintain the company's core technology infrastructure and user systems. My key responsibilities include: Active Directory Administration: Managing and configuring user accounts, permissions, and security groups within Active Directory to ensure secure and efficient access control. IT Asset & Inventory Management: Controlling and tracking the inventory of computer hardware, mobile phones, and other peripherals, tailored specifically to the needs of each department. Hardware & Software Maintenance: Performing comprehensive preventive and corrective maintenance on PCs to maximize equipment lifespan and minimize operational downtime. Google Workspace Management: Administering corporate Gmail and Google Workspace accounts, overseeing user provisioning, email security, and collaboration tools. My focus is on delivering reliable, structured IT solutions that keep the organization's daily technology operations running smoothly and securely.