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Chetan S
@chetan_health
Patient Inquiry Executive
Inde
Anglais, Hindi
À propos de moi
I am a motivated commerce graduate with 3 years of hands-on experience in provider data management and healthcare processes. I specialize in patient communication, provider onboarding, and ensuring healthcare data accuracy while maintaining HIPAA compliance. I am seeking to contribute my expertise in healthcare operations while advancing in a challenging role.
Compétences
Chetan S
hors ligne •
Temps de réponse moyen de 10 heures
Voir mes services
Assistance client
I will provide email and chat customer support for healthcare startups part time
Expérience professionnelle
Sagility
Temps plein • 3 yrs 11 mos
Patient Inquiry Executive
Apr 2024 - Present • 2 yrs 7 mos
Respond to patient inquiries and service requests with empathy and accuracy. Assist patients in resolving clinical and administrative concerns while ensuring compliance with HIPAA and data privacy standards. Maintain detailed records of patient communications to support seamless service delivery and collaborate with healthcare professionals to resolve patient issues effectively.
Provider Data Management (PDM)
Dec 2022 - Apr 2024 • 1 yr 4 mos
Managed provider onboarding, updates, and terminations within healthcare databases. Ensured accuracy and compliance of provider data with organizational and regulatory standards. Coordinated with payers and internal teams to resolve provider credentialing issues and data discrepancies. Handled provider support queries related to credentialing, directory updates, and data issues.
